Over the past couple of weeks, I was researching online privacy, a very comprehensive topic. That’s why I was interested in looking into minor issues such as social media privacy, public responses an on census, online terms and conditions and measuring the online privacy concern of different age groups.
In a team of four, we carried out IDEO brainstorming sessions where we introduced our own research issues and found design responses. The main goal of this exercise was to expand our research into key points of what we have learnt so far, identify the possibilities, find solutions and draft a proposal. This exercise allowed me to define a better understanding of my issue leading to potential solutions. I come up with a statement on how to articulate that to a wider audience.
To identify and make my statement I tried to find out the following cues:
Who does the problem affect?
- Young Adults of 18+ who are unaware about their social media privacy but are concerned about it.
- Adults over 30 who are more aware of their financial or government data but also have a lack of awareness about social media privacy.
What are the boundaries of the problem?
- Using different forms of social media platform such as Facebook, Snapchat and Instagram – at the same time to share all personal information.
- Giving away too much information to every platform.
- Terms and conditions are too long which can be laborious to read through.
- People are unaware of where their data is being stored and who is using it.
- People feel they may have already lost their privacy but are too afraid to admit
When does the problem occur?
- Not reading any terms and conditions and accepting them regardless of privacy updates.
- Not aware of how to set up a privacy on social media or how much information they are sharing with the world.
- Signing up and joining a wide variety of online social media platforms.
- Leaving an online trail for public.
- Connecting to free Wi-Fi in public areas.
- Have a perceived faith of social media.
- Sharing personal information on social media platform in a public space.
Where does the problem occurring?
- All kind of social media platforms such as Facebook, Instagram, Snapchat etc.
- Electronics we use on a daily basis such mobile phones and laptops.
- Email scam, message from unknown senders and online games community
- Free Wi-Fi
- Following or accepting connections on online platforms to unknown users.
Why is it important that the problem is fixed?
As a result of the connected world we are living in, it is too difficult to ignore our social media platform where we are losing our online privacy. Once we publish material on the internet, our privacy is actually lost to the internet where it now belongs. Social media is a key aspect of our daily lives, and it is time to be concerned about our privacy to create a healthy environment between people and internet.
After we completed the IDEO method, we identified some of the major problems of online privacy on social media and came up with a few possibilities how to tackle the issue and produce a proposal.
Possible Design Response:
- Create awareness of how much personal information is being shared on social media platforms through data visualisation.
- Educate people how to control their privacy on online social media platform through visualisation. Make a healthy online environment so people will be aware of their online social media privacy and they can see how much information they are sharing with the world.
- Visualising to people how much data they are sharing and the amount being used by third parties based on their public profile, every time people share information.
- An online tab or an app particularly for social media that reminds and visualises to users before they sharing their photos, check-in and personal data. Users can choose and see where their data is being stored and accept or ignore those type of terms and conditions.
- Make a clear transparency between users and big company such as Google and Facebook so users will have more choice to save their data. Large multinationals shouldn’t be able to share personal data without users permission. An online tab or app will always make sure users privacy and confirm the terms and condition for users to what they are agreeing to.
A Draft Proposal:
Through my entire research and critical analysis of a problem, I realise the Internet and our life belongs together – it plays a crucial role in our daily lives.
The research shows teenagers 18+ to adult 25+ all have a lack of knowledge regarding online privacy especially, on social media. It is true the choices of sharing information online depend on users and at the same time I strongly believe that it is emotional for users as well. Users want to share their feelings and experiences through an online social platform.
To address the critical problems of social media privacy, my design response is to show users and create awareness to them of how much data they are sharing and how fast they are losing their identity every day, primarily through visual design.
“ An Add-On tab or page which will show users how much information they are sharing on online especially on social media which will create an emotional response from people who are willing to learn and want to protect their data and save their identity. It will also inform or make an alert to users every time when they share anything in public such as on social media Facebook, Instagram photos, check-in etc. It will improve their knowledge about online privacy. A healthy environment between users and internet.”
by Ayesha Mira