This mind map looks at areas of interest to address within my problem statement. The map is divided into two broad issues, to help narrow down my focus. While the issue of national security was intriguing to me, I ultimately decided to focus on ownership of information as it was a much more universal issue. I made this map before generating problem statements to help summarise my view of the topic, and ensure that my statements were relevant to the issues I wanted to pursue.
This less well organised map shows some of the problem statements I generated before choosing and refining. In generating problem statements I tried to be as specific in situating the issue; which was difficult to do while keeping the phrasing succinct. Moreover, I was also careful to not make the statement so specific that I would have trouble generating design proposals in response to it. The statement I chose to refine from this exercise was “users are disconnected from the information they provide to online services”, which was later modified to “users are disconnected from the personal information they provide, either willingly, or unwillingly, to online services”. Adding in the phrase about willingly or unwillingly providing data addresses not only data collection programs, but also the data we agree to exchange when we register for online services.
Finally, this brainstorm looks at possible design solutions in response to my problem statement. Created in collaboration, with Brain, Chloe and Collette, this map encompasses both solutions, and broader ideas about what the proposal should accomplish. Despite choosing a relatively open statement, it was still very challenging to generate ideas. This is something that I think disproportionately affected the online privacy groups, as it is an extremely technical topic. Instead of focusing on mind mapping stakeholders and their emotions over the past weeks it would have instead been useful to undertake secondary research on the topic. I think that we spent too much time going over the same information in class and missed out on an opportunity to gain an understanding of the extremely complex mechanisms behind data surveillance, which in turn has made it hard to propose design solutions.