Post 7: Issue mapping – online privacy

Written by Jiahui Li (nancy)

Since this semester start, collaboration are introduced into our design project process from week 2-week 5.  In terms of collaboration, we consider team composition, communication, distribution, knowledge-sharing and co-ordination that help us build understanding of collaborative exercise. As a group, we were asked to collaboratively map the issue of online privacy, as well as continue brainstorming the ideas of stakeholders involved in our topic. The collaborative exercise start with work in pairs and turn to as a four people groups, we built connection with others and gain a lot of insightful thoughts from the peer’s perspective around online privacy issue.

In week 2, we first work on the brainstorming section, which are list all the possible stakeholders of online privacy around “shared values”, “public and private”, “ human and non-human” and “political and proximity”. As I mentioned in my previous post, these maps presented how specific stakeholders deal with online privacy, as well as the line drawn between their different positions. Thought from peers in my group are quite different with my position, its expand my understanding of data/ online privacy, especially on big data and Wihileaks.

Afterwards, we generated “word associations” in week 4 class, we again shared the ideas around online privacy. The exercise expand the findings of possibility of online privacy, from broth one side and opposite side. We come up with some unfamiliar words such as HDI – Human Data Interaction and DDOS, most of them are well-known, so most of people picked the worth. Besides, the recombination of individual words to sentences, quite fun and understandable; it showed me the alternative and optional thought from others and collaboration exercise to help me further develop the project (Image 1).

(Image 1: week 4 mapping)

In week 5, we are introduced into controversy mapping; a controversy is a disagreement, a typically prolonged, public, and heated debate. As in pairs, we start with the stakeholder map we generated in week 3, bring forward them to explore the specific relationship between each stakeholders, how they affect each other to deal with online privacy (Image 2).

(Image 2: week 5 controversy mapping)

On the other hand, we created a chart that reflect on the corresponding points between controversy, emotion and motivation. It help us found point in this network, put possible things into the space, and then we can draw out the creative change based on these maps. Then we worked on the specific controversy – data ownership, and come out with some different findings. For example, we have the emotion of “non-opinion” and opposite way “ over-powering”; teenagers are non-opinion based, because they think they don’t car who own the data; for data mining companies/adults, they feel they are over-powering, they don’t want their info to be used (Image 3.4).

(Image 3: week 5 controversy mapping)
(Image 4: week 5 controversy mapping)

At the last stage, we as a group four has completed the “Controversy Actors” surround Hierarchies, issues, associate, politics, values and capacities.  Findings and thought provide me more alternative ideas and find way to shift this issue in many different ways (Image 5).

(Image 5: week 5 controversy mapping)


Collaboration workshop withy groups and peers help us further understand the topic and identify what we missed within our research. Fortunately, four of us in our group are focus on different topic around online privacy such as “ownership of data”, “Wihileaks” and “commercial data use”. So the different opinions from the same issue opened our mind to look at “online privacy” from quite discriminating perspectives. For example, thought from my pattern in “data ownership” help me gained a deep understanding of who do you think they can own your data, how data has been collected or what’s people’s attitude (age: 18-25) with data ownership – most of them don’t care who’s using and who own it. Look into the 5 weeks research, mapping exercise, I’m currently work on “ online privacy issue happened in commercial web development”. As I mentioned before, we need draw a line that can balance the relationship between online commercial and user privacy. So combine this ideas with the insight/understanding from co-creating task, I start clarified my approach in both side of human and non-human :

What need to deal with:

  • commercial website use user’s personal information without the user’s consent (human)
  • collect personal information (non-human)
  • teenagers (18-25) doesn’t care where there information go and any… (human)
  • the education level of privacy

Possibilities for action to create change:

  • From human side: a creative idea to educating people around the issue.
  • From non-human side: A third party platform to visualise information and deal with specific point around the issue.

The things we explored are still broad; based on the starting point, I will further build a deep insight of my design project.

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